Free Flow Info

Privacy Policy

General Information

Engagement in Education Ltd (EiE) is a leading education consultancy working to shape and deliver innovative yet simple methods to improve effective Parental Engagement, Parental Involvement and Stakeholder Engagement in education. This expertise has led to the development of a whole new approach and methodology to Parental Engagement in children’s learning – Free Flow Info (FFI).

EiE Ltd is a company incorporated and registered in England and Wales (registration no. 6597278). We are also registered with the Information Commissioners Office (registration reference ZA188643). You can contact us at our registered office at:

Engagement in Education Ltd

19 Saunders Croft,


East Riding of Yorkshire

HU17 8TG

Tel (01482) 881036



By using the FreeFlowInfo website, you acknowledge that you have read, understood and accept the terms and conditions to its use (See Terms & Conditions).  If you do not fully accept the Terms of Use, please do not use the FreeFlowInfo Website.

The EU General Data Protection Regulation (GDPR) introduced as from 25th May 2018 is a really positive step towards giving you more control over how your data is used and how you wish to be contacted. The changes will also help better protect your personal data.

Why Does Engagement in Education Ltd process Personal Data?

Data Protection Laws define Personal Data as information which directly or indirectly identifies an individual. Examples of Personal Data include name, title, date of birth, Email address, photo, video or voice recording.

When you request information through this site, we need to know your e-mail address or, where you wish it to be sent by post, your name and postal address. We use this to send to you the information you request in the form that you require. We do not provide your details to third parties for any marketing or promotional purposes. We will only process the individual data that you provide to us for the intended purpose. We will take all reasonable steps to ensure that the data held is adequate, relevant and not excessive for this purpose.

How Does the Organisation Protect Your Personal Data?

We take all reasonable steps to protect the confidentiality and security of your personal information.
In order to protect your privacy, EiE has implemented stringent Information Security and Personal Data Protection Policies. Employees and Associates who come into contact with your Personal Data have obligations to adhere to our policies and are regularly trained in security and privacy best practice.

We apply appropriate technical and organisational measures in order to protect data, computing devices and the network from accidental / malicious activities or theft. Where appropriate, we encrypt our data and devices with confidential information securely destroyed when no longer required.


We take all reasonable steps to keep your personal information accurate and, where necessary, up to date.

Retention of data

We take all reasonable steps to retain data only for the duration of the purpose for which it was obtained. When requested, we will delete personal information from current operational systems where it is no longer required.

Your Rights

Data Protection Laws describe individuals who have provided their Personal Data to an organisation (either directly or indirectly) as “Data Subjects”. As a Data Subject, you have a number of legal rights to control what we do with your information. For example, you can ask us to tell you what information we have about you and get a copy of it; correct or update information that is incorrect; stop using your information, or have it erased from EiE’s systems and records (the right to be Forgotten).

Where you request us to stop using your information, we may not be able to continue to provide the service or support requested.


If you are unhappy with how your Personal Data is processed by EiE, you have the right to complain using the contact details provided above. We hope that we can resolve any complaints but if you remain unhappy, you have the right to lodge a further compliant with The Information Commissioners Office (ICO). The ICO’s address is: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow Cheshire, SK9 5AF. You can also contact them by telephone on 01625 545 745 or via their website at

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